Continuous Improvement: Using Team-Based Tools to Enhance Quality and Grow Profitability
Tuesday, June 25
9:55 AM - 10:35 AM
Presented by Caesars Entertainment
Continuous Improvement is all about finding safer, better, faster ways to work and using a team approach to solve our process problems. In this eye-opening, hands-on session you’ll learn some Continuous Improvement basics like how to identify and eliminate waste in a process. You’ll experience first-hand how to use a Continuous Improvement tool that can easily be applied to any process within your business to gain greater efficiency and effectiveness.
Ana Munoz, Business & Process Improvement Director, Caesars Entertainment
As a certified Lean Six Sigma Master Black Belt, Ana spends her days developing leaders in her organization to leverage the Continuous Improvement methodology for business and process improvements. With 20 years of hospitality and gaming experience, she’s able to tap into her knowledge of the industry when supporting various teams along their continuous improvement journeys. Ana holds a B.S. in Hospitality Management with University of Nevada, Las Vegas and a M.B.A. with Post University. She works towards diversity, equality and inclusion within her company and community by serving as Chair for Caesars Hispanic Business Impact Group - VIA, Advisory Council Member for Hispanic Scholarship Fund and Board Member for Association of Latino Professionals for America – ALPFA Las Vegas Chapter.